I left it running for about 5h and it didn't move a bit. However the scan also got stuck at some point. To my surprise my files are still there and the folder structure is in place too. I then scanned the drive using Easeus data recovery. (Btw, it's a 5 years old mechanical drive, not sure if age affects performance)
And it appears that i have about 3008 pending sectors and a bunch of bad ones which I assume are causing the issue.
#Pc not recognize my book essential 1tb software#
I used a software called Victoria to assess the S.M.A.R.T. I tried to take advantage of the drive being recognised and listed. Also I got a message saying I need to format the drive befire I can use it.
#Pc not recognize my book essential 1tb Pc#
And I woke up to it recognised by the PC although still inaccessible, and chkdsk got stuck at stage 2. I left the drive plugged in overnight with chkdsk running. I can't say that I found a solution but I think i'm getting somewhere. I come from another thread where I am having the same issue. Seems 2-3 more users had the same problem lately (within the last 2 days?) here on Tom's. Glad to know I'm not the only one, at least. I'm going to keep tab on this post, because I'm desperate for a solution, so if anyone finds anything - please inform us! So yeah, any solutions will be deeply appreciated, I really need to get this drive running again! Wasted so many hours and nerves on this with zero progress. Especially one that was hardly in use and well kept. I refuse to believe a simple failed write process will clean-wipe and ruin the entire drive. I'm also going crazy at this drive issue "at my wits end" is a perfect way to describe it. What was really weird is that WD Data Lifeguard Diagnostic -detected it once for like 2 minutes, and then gone, it was random, and never happened since. Drive is basically unreachable by anything, and also freezes or slows anything that can potentially see or access it. If you are comfortable you my open your desktop and directly connect the harddrive, or buy ‘SATA IDE USB Converter ‘ device and then connec the harddrive to your computer through USB. Seems 2-3 more users had the same problem lately (within the last 2 days?) here on Tom's. If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the drive to NTFS (Windows users) or HFS+ (Mac users). I really need to recover the data and get the drive up and running again! Please help.ĮDIT: I did manage to detect it for 5 minutes using WD software - I ran a Quick Test and it passed without issues- then it disappeared.Ĭlick to expand.Glad to know I'm not the only one, at least. This external HD was used maybe 5 times and was sitting in storage for years. Tried chkdsk /f /r and SFC - but both fail to even start - again STUCK.Nothing happens. Tried Western Digital Data Lifeguard and it doesn't show up the HD up in the list, only on the lower one. A new drive was shipped to me before I had to return the old one. Tried 2 different cables, and 2 computers.
If I click on it it will freeze up, not respond (load forever) and might say "drive is inaccessible" after a long time. If I open file explorer (this computer) - I see the drive as "local drive e:" - not as "my Passport" (which was its original name). If I open Disk Management it will open a frozen white window and will be stuck forever, not responding and slowing the PC. The white light on the drive is blinking- but nothing happens.Įven ejecting the drive via the taskbar gets forzen. It is stuck, slowing down the PC and file explorer - and undetectable. Now I can't access my external HD at all. The the desktop went black, was frozen for a while, and finally the whole process crashes back to desktop. I was going to use to to transfer around 100 GB of video data (gameplay capture 4K 60fps 55mbps) - after around 30% it said "can't open file - can't read" or something like that. It had some important videos, images and content.
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